We are trained mediators and facilitators who can work as a team to support you or your group in interpersonal conflicts, or help you learn new skills. We believe that conflict can be an opportunity for growth, and if well-managed, can lead to improved relationships.
Frances Henderson
Executive Director
Frances Henderson is an attorney and NC-DRC Certified Mediator for Superior Court and Clerk of Court cases. A graduate of UNC Law School and a summa cum laude graduate of Guilford College, Frances has been an elected member of the Academy of Superior Court Mediators. She has over twenty five years of experience as a mediator and serves as a Special Education Mediator for NC Department of Public Instruction and as an adjunct professor at UNC School of Government, teaching nonprofit management
fhenderson@nulldisputesettlement.org
(919) 929-8800, ext 11
Andrew M. Sachs
Public Disputes Coordinator
Andy initiated this program at DSC in 1987. He assists government, business, non-profit, and community organizations to resolve conflict, discuss difficult topics and develop skills in consensus-building by providing mediation, meeting facilitation, training, and consulting. He has worked as a mediator, facilitator and conflict resolution trainer since 1980, is a member of the Association for Conflict Resolution (Environment and Public Policy Sector), and a former member of the Mediation Network of North Carolina board of directors. Andy has a Masters in City Planning from MIT.
asachs@nulldisputesettlement.org
(919) 929-8800, ext 23
Jenifer Yarnelle
Mediation Coordinator
With DSC since 1993, Jenifer has been a mediator in criminal district and juvenile court, as well as with community, family, workplace and eldercare matters. She conducts trainings in mediation, conflict resolution and various advanced topics for both public and local organizations. Jenifer has a BA from Indiana University.
jyarnelle@nulldisputesettlement.org
(919) 929-8800, ext 17
Will Dudenhausen
Training Coordinator
Will has a BA from Illinois College in Jacksonville, Illinois. Will joined the Center in 2004, and conducts trainings, interventions and facilitations for adults and youth in schools, organizations and workplaces. He is a MNNC and DPI-certified mediator, and a Family Mediator.
will@nulldisputesettlement.org
(919) 929-8800, ext 22
Julie Potts
Assistant to the Director
A native of Yorkshire, UK, with a BA in Social Sciences, Julie is a former college lecturer with over 17 years experience in education in Britain. She joined the Center in March of 2001 and handles a variety of administrative duties, including coordinating family mediations. She is a trained family and community mediator and facilitator, and works with Medicaid Appeals mediations.
jpotts@nulldisputesettlement.org
(919) 929-8800, ext 10
Valoree Hanson
Restorative Justice Coordinator
Valoree Hanson integrates her passion for youth development and conflict transformation by working with youth in schools and Juvenile Court, leading the Family Table Series, and providing trainings in restorative practices for educators. She also mediates Criminal District Court and community cases. Val holds a J.D. from NCCU School of Law where she received a Certificate in Dispute Resolution. She holds awards from the NC Dispute Resolution for Achievement in Mediation, the NC Bar Association for Commitment to Public Service, and received 2nd Place in the Abrams National Mediator Competition in 2011.
vhanson@nulldisputesettlement.org
(919) 929-8800, ext 14
Let us know about your conflict and how we might help. Call Julie Potts at (919) 929-8800 ext 10 or jpotts@nulldisputesettlement.org.
