Workplace conflict takes a toll on everyone—partners, managers, employees, HR departments. Studies found that an overwhelming majority (85%) of employees at all levels experience conflict to some degree (see CPP report, 2008).
The consequence of this unresolved conflict results in hostility, sickness or absence from work, project failure, high personnel turnover and hours of time lost in trying to resolve matters. Personality differences, miscommunication, and misunderstandings all contribute to creating a stressful work environment that affects the well-being of the company and its workforce.
Smart managers bring in a mediator to help individuals talk about workplace issues and break out of intractable positions with each other. Business partners use a mediator to help them hear differing perspectives to make better business decisions. In mediation, participants engage in effective communication to understand differences, so as to create effective working relationships that will guide future interactions.
We also offer workshops on Basic Conflict Management Skills, Introduction to Mediation Skills, Conflict Management for Managers and Supervisors, and Teambuilding. More information
Organizations use our facilitation services for multi-party mediation and assistance with facilitating meetings and company retreats. More information